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EXCEPTIONAL CUSTOMER SERVICE

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EXCEPTIONAL CUSTOMER SERVICE
EXCEPTIONAL CUSTOMER SERVICE
Author(s)
:   Alan W. Steiss
ISBN
:   9781580624589
Category
:   Reference
Publisher
:   VIVA BOOKS PRIVATE LIMITED
List Price
:   Rs. 295.00
Discount
:   Rs. 44.25  (15 %)
Our Price
:   Rs. 250.75
Description
Exceptional Customer Service is packed with exercises designed for today's customer service needs. Managers as well as customer service people will find useful and solid advice on how to improve customer service from the inside out. By learning how to keep customers, instead of constantly recruiting...